Payment

Payment Methods

 

Skyguy Official Store accepts the following secure payment options: PayPal, VISA, MasterCard, and Google Pay.

 

 

Credit Card Payments

 

For your security, all credit card payments are processed through verification by the card-issuing bank.

 

  • Address Verification: Orders shipped to an address that differs from the cardholder's billing address may require additional security checks.

     

  • Order Confirmation: Skyguy reserves the right to contact you via email or phone to confirm order details prior to shipment.

     

  • Failed Verification: We regret that orders which cannot be successfully verified will be declined.

     

 

 

Taxes & Customs Duties

 

  • The product prices on our site do not include any taxes, duties, or import fees.

     

  • As the buyer, you are responsible for all customs clearance formalities and any additional charges (such as import taxes, VAT, or customs duties) levied by your country's authorities upon arrival.

     

  • Note: These charges vary by destination and are determined by your local government based on the package's declared value.

     

 

 

Customs Declaration & Clearance

 

  • Special Requests: If you have specific instructions for the customs declaration (e.g., regarding the declared value), please add a note during checkout.

     

  • Clearance Delays: Please note that customs processing times vary by country and are beyond our control.

     

  • Your Cooperation: To prevent delays or the return of your parcel, we advise you to proactively provide any information or payment required by your local customs office upon the package's arrival.

     

 

 

Important:

 

If your shipment is held at customs, please first check with your local customs office or postal service for its status and any necessary clearance steps. For further assistance, you may also contact our customer support team.

 

 

FAQ

 

What should I do if my payment fails?

 

  1. Check Your Funds: Please ensure your PayPal account or linked credit/debit card has sufficient funds to complete the transaction.

     

  2. Check Your Connection: An unstable internet connection can sometimes interrupt the process. Please try again on a more stable network.

     

  3. Try Again: If the issue persists, please wait a few moments and attempt the payment again.

     

 

If you continue to experience difficulties, please contact our Customer Support team for assistance.